LVS Clinical Psychology, PLLC (“the Practice,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or interact with our online services. This policy applies only to information collected through our website and does not replace our HIPAA Notice of Privacy Practices.

 

Information We Collect

 

We may collect the following types of information when you use our website:

• Personal Information You Provide — such as your name, email address, phone number, or other details submitted through contact forms.

• Non‑Identifying Information — such as browser type, device information, IP address, and pages visited.

• Cookies and Analytics Data — if enabled, we may use tools like Google Analytics to understand website traffic and improve user experience. These tools do not provide us with personally identifiable information.

 

We do not request or collect Protected Health Information (PHI) through our website. PHI is only collected through our HIPAA‑compliant client portal (SimplePractice).

 

How We Use Your Information

 

We may use information collected through the website to:

• respond to inquiries submitted through contact forms

• improve website functionality and user experience

• maintain security and performance of the website

• analyze aggregated, non‑identifying usage trends

 

We do not sell, rent, or share your information with third parties for marketing purposes.

 

Contact Forms and Email Communication

 

Information submitted through website contact forms or email is not HIPAA‑secure. Please do not include sensitive or clinical information in these submissions. Clinical communication occurs only through our secure client portal.

 

Third‑Party Services

 

Our website may include links to external websites or use third‑party tools (e.g., scheduling links, analytics tools). We are not responsible for the privacy practices of these external sites or services. We encourage you to review their privacy policies.

 

Data Security

 

We take reasonable administrative, technical, and physical measures to protect information collected through our website. However, no online system is completely secure, and we cannot guarantee absolute protection of information transmitted electronically.

 

Children’s Privacy

 

Our website is not intended for use by children under 14. Parents or guardians should contact us directly for information about services for minors.

 

Your Choices

 

You may:

• disable cookies through your browser settings

• request that we delete information submitted through contact forms

• choose not to submit personal information through the website

 

For clinical records, please refer to our HIPAA Notice of Privacy Practices.

 

Changes to This Policy

 

We may update this Privacy Policy periodically. The “Last Updated” date will reflect the most recent revision. Continued use of the website indicates acceptance of any changes.

 

Contact Information

 

If you have questions about this Privacy Policy or how your information is handled, you may contact:

 

LVS Clinical Psychology, PLLC

Address: 4467 Cascade Rd SE, Grand Rapids, MI 49546

Email: DrLisa@LVSpsych.com

Phone: (616) 221-9321